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Make sure that you have assigned the appliance/NAS to the same
workgroup name as the computers that will access the shares. You can
always search for the appliance/NAS (using either the unit name or IP
address) in the network neighborhood. After you’ve found the unit, map it to a shortcut on your desktop. This will make future access quicker.
This is probably due to the windows user login name being different
than the user name in the appliance. This must match for WinME/98/SE as
they do not have a network username/password prompt.
Make sure to enable NFS under the advance NAS menu. Add a NFS mapping
rule under that. Enter the Remote UID -- usually 0 for the root user.
Enter the remote IP as your server IP with ' / 24 '. The /24 is the net
mask (same as 255.255.255.0). Then you can use the Linux mount command
to mount the unit on the server. The security rules are the same as
your mapping user in our unit.
There is no hard coded limit for concurrent users. Your limit will be
performance. Again, this device is meant for small offices/workgroups
up to about 20 people depending on your performance requirements.
You can a total of 50 shared folders to the NAS. You can have any number of subfolders in these shares.
You can add a maximum of 255 users to the NAS.
Set the workgroup name as the domain name. When creating users, do not
assign passwords. Currently we do not support domain login and
therefore cannot verify passwords in a domain.
To FTP into your NAS from outside of your network, you must first have
a static IP from your internet service provider. You must also have a
router that has a Virtual Server setting to route the FTP command to
the IP address of the NAS.
On the back of the unit you will find a white label. The serial number
is labeled as "S/N:" and is a 12 digit alpha-numeric string.
No. The NAS is software independent and does not require any special
software. The NAS uses standard TCP/IP protocols to communicate.
The NAS has been tested at an average of 18Mbps. While the NAS is
rated for a 10/100Mb LAN, the NAS does not have the computing power of
a computer to transfer at higher speeds. This is typical for SOHO NAS
units. Enterprise level NAS units typically average at about 25Mbps.
Though you can use the NAS as your primary backup, this is not
recommended. The only "secure" backup is on media, such as tape discs. Backing up to a media such as tape drives, recordable cd/dvd discs, zip drives, etc are the only sure way to ensure you have a solid backup. This is because the electronic components in the NAS are much like a computer and are subjective to the same problems as computers. TRITTON will not be responsible for any lost data on the TRITTON.
The reset button on the back of the unit is used to reset the user
interface password back to "admin" and the internal IP address to its default, "192.168.1.252." The reset button will not effect the rest of the settings.
The warrant on the unit is one year from purchase date. You must
register with TRITTON to receive warranty repair. For more warranty
information, please see our customer service section.
The NAS is automatically configured to defrag the drive every ten days. Currently this cannot be changed by the user.
It is important to keep your firmware updated to solve many of the
issues you may be having. We will release bug fixes, new features,
improvements, and some times critical flaws. Also, the first step the
technical support personnel will have you do is make sure you have the
latest firmware.
Yes. The NAS has a file size limitation of 2GB. Some backup programs
will allow you to break the file size less than 2GB in order to work
around this.
The UPnP Feature was removed and replaced by the NAS Finder Utility. The Finder Utility serves the same purpose and removing it allows for future improvements to the NAS.
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TRITTON Technologies, Inc. |