TRITTON Technologies has a 1-year or 2-year warranty for its product only if
the buyer originally purchased the product from:
TRITTON Technologies or an authorized reseller or distributor.
2-Year warranties are only for the following product models: TRI-NSS001, TRI-NSS160, TRI-NSS200, TRI-NSS250, TRI-NSS320, TRI-UV100. All other products not mentioned have 1-Year warranty.
Limited Hardware Warranty: TRITTON Technologies warrants that the
hardware portion of the TRITTON Technologies products ("Hardware")
described below will be free from material defects in workmanship
and materials from the date of original retail purchase of the Hardware,
for the period set forth below applicable to the product type ("Warranty
Period").
1-Year or 2-Year Limited Warranty for the Products(s) is defined as follows:
Hardware (All TRITTON hardware products, excluding
power supplies and cables):
TRITTON Technologies' sole obligation shall be to repair or replace
the defective device at no charge to the original owner. Such repair
or replacement will be rendered by TRITTON Technologies at an Authorized
TRITTON Technologies Service Office. The replacement Hardware need
not be new or of an identical make, model or part; TRITTON Technologies
may in its discretion replace the defective hardware (or any part
thereof) with any reconditioned product that TRITTON Technologies
reasonably determines is substantially equivalent (or superior) in
all material respects to the defective Hardware. The Warranty Period
shall extend for an additional ninety (90) days after any repaired
or replaced Hardware is delivered. If a material defect is incapable
of correction, or if TRITTON Technologies determines in its sole discretion
that it is not practical to repair or replace the defective Hardware,
the price paid by the original purchaser for the defective Hardware
will be refunded by TRITTON Technologies upon receipt of the defective
Hardware. All Hardware (or any part thereof) that is replaced by TRITTON
Technologies, or for which the purchase price is refunded, shall become
the property of TRITTON Technologies upon replacement or refund.
Limited Software Warranty: TRITTON Technologies warrants that the
software portion of the product ("Software") will substantially
conform to TRITTON Technologies' then current functional specification
for the Software, as set forth in the applicable documentation, from
the date of original delivery of the Software for a period of ninety
(90) days ("Warranty Period"), only if the Software is properly
installed on approved hardware and operated as contemplated in its
documentation. TRITTON Technologies further warrants that, during
the Warranty Period, the magnetic media on which TRITTON Technologies
delivers the Software will be free of physical defects. TRITTON Technologies'
sole obligation shall be to replace the non-conforming Software (or
defective media) with Software that substantially conforms to TRITTON
Technologies' functional specifications for the Software. Except as
otherwise agreed by TRITTON Technologies in writing, the replacement
Software is delivered. If a material non-conformance is incapable
of correction, or if TRITTON Technologies determines in its sole discretion
that it is not practical to replace the non-conforming Software, the
price paid by the original license for the non-conforming Software
will be refunded by TRITTON Technologies; provided that the non-conforming
Software (and all copies thereof) is first returned to TRITTON Technologies.
The license granted respecting any Software for which a refund is
given automatically terminates.
What You Must Do For Warranty Service:
Registration is conducted via a link on our Website (http://www.TRITTONtechnologies.com)
or by the enclosed registration card with the product. Each product
purchased must be individually registered for warranty service within
ninety (90) days after it is purchased and/or licensed.
FAILURE TO PROPERLY REGISTER MAY AFFECT THE WARRANTY FOR THE PRODUCT.
Submitting a Claim:
Any claim under this limited warranty must be submitted in writing
before the end of the Warranty Period to an Authorized TRITTON Technologies
Service Office.
The customer must submit, as part of the claim, a written description
of the Hardware defect or Software nonconformance in sufficient detail
to allow TRITTON Technologies to confirm the same.
The original product owner must obtain a Return Material Authorization
(RMA) number from the Authorized TRITTON Technologies Service Office
and if requested, provide written proof of purchase of the product
(such as a copy of the date purchase invoice for the product) before
the warranty service is provided.
After an RMA number is issued, the defective product must be packaged
securely in the original or other suitable shipping package to ensure
that it will not be damaged in transit, and the RMA number must be
prominently marked on the outside of the package.
The customer is responsible for all shipping charges to TRITTON Technologies
(No CODs allowed). Products sent COD will become the property of TRITTON
Technologies Inc. Products should be fully insured by the customer
and shipped to:
TRITTON Technologies, Inc.
ATTN: RMA DEPT
1281 Activity
Drive
Vista, CA 92081.
TRITTON Technologies may reject or return any product that is not
packaged and shipped in strict compliance with the foregoing requirements,
or for which an RMA number is not visible from the outside of the
package. The product owner agrees to pay TRITTON Technologies' reasonable
handling and return shipping charges for any product that is not packaged
and shipped in accordance with the foregoing requirements, or that
is determined by TRITTON Technologies not to be defective or non-conforming.
What is not covered:
This limited warranty provided by TRITTON Technologies does not cover:
Products that have been subject to abuse, accident, modification,
tampering, negligence, misuse, faulty installation, lack of reasonable
care, repair or service in any way that is not contemplated in the
documentation for the product, or if the model or serial number has
been altered, tempered with, defaced or removed; Initial installation,
installation and removal of the product for repair, and shipping costs;
Operational adjustments covered in the operating manual for the product,
and normal maintenance; Damage that occurs in shipment, failures due
to power surge or outages or electronic rust, and cosmetic damage;
and any hardware, software, firmware or other products or services
provided by anyone other than TRITTON Technologies.
Disclaimer of Other Warranties: EXCEPT FOR THE 1-YEAR LIMITED WARRANTY
SPECIFIED HEREIN, THE PRODUCT IS PROVIDED "AS-IS" WITHOUT
ANY WARRANTY OF ANY KIND INCLUDING, WITHOUT LIMITATION, ANY WARRANTY
OF MERCHANTABLITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
IF ANY IMPLIED WARRANTY CANNOT BE DISCLAIMED IN ANY TERRITORY WHERE
A PRODUCT IS SOLD, THE DURATION OF SUCH IIMPLIED WARRANTY SHALL BE
LIMITED TO NINETY (90) DAYS. EXCEPT AS EXPRESSLY COVERED UNDER THE
LIMITED WARRANTY PROVIDED HEREIN, THE ENTIRE RISK AS TO THE QUALITY,
SELECTION AND PERFORMANCE OF THE PRODUCT IS WITH THE PURCHASER OF
THE PRODUCT.
Limitation of Liability: TO THE MAXIMUM EXTENT PERMITTED BY LAW.
TRITTON TECHNOLOGIES IS NOT LIABLE UNDER ANY CONTRACT, NEGLIGENCE,
STRICT LIABILITY OR OTHER LEGAL OR EQUITABLE THEORY FOR ANY LOSS OF
USE OF THE PRODUCT, INCONVENIENCE OR DAMAGES OF ANY CHARACTER, WHETHER
DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL (INCLUDING, BUT NOT LIMITED
TO, DAMAGES FOR LOSS OF GOODWILL, WORK STOPPAGE, COMPUTER FAILURE
OR MALFUNCTION, LOSS OF IMFORMATION OR DATA CONTAINED IN, STORED ON,
OR INTEGRATED WITH ANY PRODUCT RETURNED TO TRITTON TECHNOLOGIES FOR
WARRANTY SERVICE) RESULTING FROM THE USE OF THE PRODUCT, RELATING
TO WARRANTY SERVICE, OR ARISING OUT OF ANY BREACH OF THIS LMITED WARRANTY,
EVEN IF TRITTON TECHNOLOGIES HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. THE SOLE REMEDY FOR A BREACH OF THE FOREGOING LIMITED
WARRANTY IS REPAIR, REPLACEMENT OR REFUND OF THE DEFECTIVE OR NON-CONFORMING
PRODUCT.
GOVERNING LAW: This 1-Year Warranty shall be governed by the laws
of the state of California. Some states do not allow exclusion or
limitation of incidental or consequential damages, or limitations
on how long an implied warranty lasts, so the foregoing limitations
and exclusions may not apply. This limited warranty provides specific
legal rights and the product owner may also have other rights which
vary from state to state.
Trademarks
Copyright 2004 TRITTON Technologies. This document is subject to change
without prior notice. TRITTON Technologies is a registered trademark
of TRITTON Technologies. All other trademarks belong to their respective
proprietors.
Copyright Statement
No part of this publication may be reproduced in any form or by any
means or used to make any derivative such as translation, transformation,
or adaptation without permission from TRITTON Technologies Inc., as
stipulated by the United States Copyright Act of 1976.
This is a Class B product.
FCC Statement
This equipment has been tested and found to comply with the limited
for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment
generates uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause
fearful interference to radio communication. However, there is no
guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one
or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.