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Finding Updated Firmware to use higher speed media

 

  • Does my DVD drive require drivers for Windows 2000 or Windows XP?
    • Drivers are not needed if you are using Windows 2000 or Windows XP. Windows will automatically load the correct drivers for you.
  • Where can I get support for DVD Copyware?
    • TRITTON no longer supports DVD Copyware. You must contact RedXpress, the original maker of the software. They can be contacted by visiting www.redxpress.com and go through their support options.
  • How do I write to a blank disc using my Mac?
    • Our DVD drive does not come with Mac authoring software. You must have Toast Titanium 5.2 to make it work.
  • Where is the serial number for DVD X Copy?
    • The serial number is located on the paper sleeve on install disc. TRITTON Technologies is not responsible for lost serial numbers. If you register with 321 Studios, they keep a record of your serial number on file.
  • Can I use my external drive with USB 1.1?
    • Yes. However, USB 1.1 is rated at 12Mbps, while USB 2.0 is rated at 480Mbps and FireWire is at 400Mbps. We recommend using USB 2.0 or FireWire instead.
  • Can I copy DVD movies with my drive and the included software?
    • Under the Digital Millennium Copyright Act, it is illegal to bypass the security measures on DVDs to make copies. Since most movies have a security feature that disallows software from copying the DVD, and some software can bypass it, it is not recommended you do this. For more information, please visit www.copyright.gov.
  • How long is the warranty on my DVD drive?
    • The warranty on the unit is one year from purchase date. For more warranty information, please see our customer service section.
  • Do I have to use the DVD authoring software that shipped with the drive?
    • No. The DVD drive should work with any DVD authoring software on the market today. You can use any one you want.

External DVD Drives
Internal DVD Drives
  • User Guide - PDF (Shipping/Original Version)
  • Drivers: Windows will automatically detect and install the appropriate drivers
TRITTON Technologies, Inc.